Privacy Policy
Last updated: 7 September 2026
Floka ("we", "us", "our") is committed to protecting your privacy. This policy explains how we collect, use, and safeguard personal information when you use our website and platform.
This is a working draft for a pre-seed product and has not yet been reviewed by a lawyer. Get it checked before relying on it for real customer data.
1. Information We Collect
Information you provide
- •Company and contact details (name, email, role, company size)
- •Fit-check responses and demo requests
- •The rules you set (what your customers can see, what they can do, and spend limits)
Information collected automatically
- •Device information (IP address, browser type, operating system)
- •Usage data (pages visited, time spent, interactions)
- •Records of what's been built and by whom
2. How We Use Your Information
We use your information to:
- •Assess fit and follow up on demo requests
- •Operate the platform on your behalf
- •Maintain audit logs of what gets built, for your admins and ours
- •Communicate with you about your account and platform updates
- •Provide customer support and respond to inquiries
- •Improve our services and website functionality
- •Comply with legal obligations
3. Sharing Your Information
We never share your information without a legitimate reason. We may share information with:
- •Service providers who help us operate our business (under strict confidentiality agreements)
- •Legal or regulatory authorities when required by law
We do not sell your personal information to third parties for marketing purposes.
4. Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. This includes:
- •Encryption of data in transit and at rest
- •Your data is never visible to another customer
- •Anything a customer builds runs in its own safe space, away from your real systems
- •Access controls and staff training
For more details, see our How we keep it safe page.
5. Your Rights
Under UK GDPR, you have the right to:
- •Access: request a copy of the personal information we hold about you
- •Rectification: request correction of inaccurate or incomplete information
- •Erasure: request deletion of your personal information (subject to legal obligations)
- •Restriction: request limitation of how we process your information
- •Portability: request transfer of your data to another service provider
- •Objection: object to processing of your information for certain purposes
- •Withdraw consent: withdraw consent for data processing where applicable
To exercise these rights, please contact us at hello@floka.co.uk
6. Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law.
7. Cookies
We use cookies and similar technologies to improve your experience, analyse usage, and support functionality. You can control cookies through your browser settings.
8. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of significant changes by posting the updated policy on our website and updating the "Last updated" date.
9. Contact Us
If you have questions about this privacy policy or wish to exercise your rights, please contact us:
You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe we have not handled your personal information in accordance with data protection law.